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Articles in News

Who should be driving the Social Media bus? Marketing or the Contact Centre?
May 19, 2012 – 11:27 am
Who should be driving the Social Media bus? Marketing or the Contact Centre?

By Hessie Jones

Businesses now know that they have to adapt to the demands of social media and somehow incorporate its elements into corporate structure and operations. A major question within many companies is, Who takes the lead? More and more it has to be people who deal with customers.

Taxis Go Mobile: Top Toronto Agencies Help Beck Launch Dedicated Taxi App
May 18, 2012 – 7:21 am
Taxis Go Mobile: Top Toronto Agencies Help Beck Launch Dedicated Taxi App

Saving a few seconds during a snow storm, being less obvious or intrusive during a business meeting, just being safe and secure on the way home after a night of partying are all good reasons to click for a cab.

By Lee Rickwood

Bell kills Solo Mobile, and perhaps Rogers should axe Chatr, too
May 17, 2012 – 1:41 pm
Bell kills Solo Mobile, and perhaps Rogers should axe Chatr, too

By Ted Kritsonis

Starting today, Bell will officially put an end to Solo Mobile by not activating any new customers under its longtime subsidiary budget brand. The move was long overdue, given Bell’s stake in Virgin Mobile, but Rogers, also with two sub-brands, should probably put an end to Chatr Wireless once and for all.

Extreme Gadgets for Active Users
May 14, 2012 – 3:37 pm
Extreme Gadgets for Active Users

 
By Gadjo Cardenas Sevilla
Aside from competing in specs and pricing, many gadgets have differentiated themselves by catering to the action market with tough, water-resistant and temperature resistant features.

HP considers what life without print would be like, but says little about its future
May 10, 2012 – 3:12 pm
HP considers what life without print would be like, but says little about its future

Text and photos by Ted Kritsonis

SHANGHAI – From HP’s perspective at its Global Influencer Summit in Shanghai, it seems that a world without print of any kind would be a lifeless, colourless existence devoid of any livable character, and while there is anecdotal evidence supporting that, it’s still not clear what this all means for the average consumer.

Lenovo recalls 188,000 ThinkCenter desktops due to fire risk
May 9, 2012 – 12:09 pm
Lenovo recalls 188,000 ThinkCenter desktops due to fire risk

By Gadjo Cardenas Sevilla
Owners of Lenovo ThinkCenter models M702 and M90z desktop PC’s take heed. A massive product recall is ongoing to replace faulty power supplies that are possible fire hazards.

High Tech in the Gallery: Digital Screens Challenge Painters’ Canvas
May 7, 2012 – 11:13 am
High Tech in the Gallery: Digital Screens Challenge Painters’ Canvas

Mobile technology and digital media devices are taking over the spaces normally reserved for watercolours, oils and clay. In fact, the art itself is migrating to the Web, where online art collections rival those housed inside bricks-and-mortar institutions.

by Lee Rickwood

RIM looks to Rebound with BB10 and new leadership
May 3, 2012 – 3:12 pm
RIM looks to Rebound with BB10 and new leadership

Text and photos by Gadjo Cardenas Sevilla
Orlando, FL – This year’s BlackBerry World conference became the launchpad for a new regime at RIM as well as a bold new mobile strategy.

RIM admits it was behind anti-Apple stunt in Australia
May 2, 2012 – 2:58 pm
RIM admits it was behind anti-Apple stunt in Australia

By Ted Kritsonis

In the midst of the BlackBerry World event currently underway in Orlando, Research in Motion (RIM) issued a statement Monday night claiming responsibility for a series of anti-Apple flashmobs that took place in Melbourne and Sydney.

Keek at the Intersection of Social Networking, Mobile Media, TV Watching
May 1, 2012 – 9:50 am
Keek at the Intersection of Social Networking, Mobile Media, TV Watching

Folks in the Twitter-verse have found some ways to get attention in a short space (although controversy and obscenity seem top techniques right now, there are some short, substantive comments out there), here’s hoping Keek-ers can do the same.

by Lee Rickwood

Drive is Google’s big Cloud Play
April 27, 2012 – 2:13 pm
Drive is Google’s big Cloud Play

 

By Gadjo Cardenas Sevilla
Google Drive – the all encompassing online storage, cloud synching and collaboration tool is now live and goes over and beyond what Google Docs offered.

Smart TVs can transform surveillance with online connectivity
April 23, 2012 – 10:08 am
Smart TVs can transform surveillance with online connectivity

By Lee Rickwood

The biggest and brightest TVs out there — now called smart TVs — have Wi-Fi, Ethernet and high speed Internet connectivity, and each one is a potentially open door into not just your viewing habits.