There’s no mobile app to help with the process, but the government does wants to know what you think about wireless services in Canada.

By Lee Rickwood

By Lee Rickwood

Canadians enjoy the fastest, most widely available and least expensive Internet in the developed world, according to a new broadband report. But those findings run counter to the experiences of Canadian Internet subscribers.

by Lee Rickwood

The process for people who want to change their TV, home phone, mobile or Internet service providers will be a whole lot easier.

What with online petitions, special webcasts and Internet–based forum presentations, the furor over usage based billing may be causing a spike in usage!

by Lee Rickwood

by Lee Rickwood

The CRTC recently said that both large and small Internet service providers would be able to bill by the meter – so called UBB, or usage based billing.

A new usage-based billing policy for Internet use in Canada takes effect March 31.

by Lee Rickwood

by Lee Rickwood

Depending on your ISP (Internet Service Provider) contract, that $8 may easily double or triple by the time your monthly bill arrives.

by Lee Rickwood

Internet access is seen as a basic service – almost a citizen’s right, if you will – and much like basic phone service, should be available to all. That’s the approach of the country’s telecom regulator, as well as some industry groups and consumer advocacy agencies.

by Lee Rickwood

The app turns any compatible computer into a phone – one with a real seven-digit phone number. That’s right – you get a real phone number, not just a nickname on a closed or proprietary VoIP network.

By Lee Rickwood

Human behaviours are as important as new technology when assessing Canada’s digital personality.

by Lee Rickwood

Just in the nick of time – the deadline is Feb 1 – Canada’s wireless providers have better and more accurately ways to identify the location of emergency 911 callers. Even so, you should know your location, too, and how to best make an emergency call.

By Lee Rickwood

They’ve spent millions. They’ve had fierce fights with government, industry regulators and big corporate competitors. Now, Globalive Wireless has won its cellphone prize. The Government of Canada has changed a previous Canadian Radio-television and Telecommunications Commission (CRTC) decision.