Category: Featured

Cellular, Internet and TV customer service still a major problem in Canada

By Ted Kritsonis

It’s hard to meet someone these days who hasn’t had at least one run-in or negative experience with a wireless carrier or cable/satellite TV provider in Canada. The visceral reaction some of them give after receiving bill shock or confusing responses and service from live agents is largely a symptom of what seems to be a larger problem.

Wind Mobile could be up for sale

By Ted Kritsonis

Wind Mobile, the first of the new entrants in Canada’s wireless industry, is now reportedly for sale after unnamed sources suggested Wind’s parent company, Amsterdam-based VimpelCom initiated the process to hear bids for a takeover.

Microsoft will kill Windows Live Messenger soon

By Ted Kritsonis

It was a steep rise and it has been a sharp decline for Windows Live Messenger, or MSN Messenger, as it was known in its prime, now that Microsoft will officially remove it completely and migrate existing and new users to Skype starting April 8.