Today’s Techie Timepieces
By Gadjo Cardenas Sevilla Now that we have clocks built into all our apps and gadgets, it will take something pretty special to make a timepiece tempting to techies.
Category: Trending
IKEA enters home theatre market with all-in-one Uppleva line
By Gadjo Cardenas Sevilla Swedish DIY furniture powerhouse IKEA is flipping the switch on an all-in-one Uppleva HDTV solution that could shake up the home theatre market.
Google Drive: Cloud service or emerging OS?
By Gadjo Cardenas Sevilla Google Drive is a free synching and file storage service that is the foundation for a comprehensive cloud service. Google’s big cloud initiative is starting to form more cohesively.
Jumping Right In with the Samsung W300 Camera
I am old school, OK? Tossing any camera into the water runs against my religion, being raised on Bolex 16mm. But this Samsung mini camcorder brings a whole new perspective to the issue.
by Lee Rickwood
Customer Service Online: The Art of Social Listening
By Hessie Jones
As the Web evolves, it allows people to display their opinions more transparently than ever before. And many of those who have the most to say are speaking as customers.
Select Best Buy locations to collect e-waste from consumers on May 26
By Ted Kritsonis
Best Buy Canada will be hosting its annual “Tech it Away” event on May 26 at nine select store locations where consumers can bring in any used or unwanted electronics for free for recycling.
Pinterest and Instagram: Pictures speak louder than words
By Hessie Jones
Facebook’s shocking $1billion purchase of Instagram solidified one of the hottest social trends: Photo images have huge engagement value over text. Another photo site, Pinterest, has recently been commanding the airwaves, claiming 10 million users and “the fastest growing standalone site ever”.
Who should be driving the Social Media bus? Marketing or the Contact Centre?
By Hessie Jones
Businesses now know that they have to adapt to the demands of social media and somehow incorporate its elements into corporate structure and operations. A major question within many companies is, Who takes the lead? More and more it has to be people who deal with customers.